Q1 What is your MOQ?
MOQ is 300 pcs. Less quantity is acceptable if you can accept a higher price, as quantity is a primary factor affecting the unit cost for manufacturers.
Q2 Can the products be customized?
Yes, customization is available. All specifications such as material, size, logo, color, and packaging can be fully customized.
Q3 How do you guarantee product quality?
We always provide a pre-production sample before mass production and conduct a strict final inspection prior to shipment.
Q4 Can I get samples?
Yes. We usually provide existing samples for free. Custom designs incur a sample fee, which is fully refundable when order volume reaches 500 pcs.
Q5 How can I customize my logo?
You can provide your logo file in AI, CDR, or PDF format. We will recommend the best logo craft, provide a quotation based on the artwork, and supply proof renders for your approval.
Q6 How long is the production time and what are the payment terms?
Sample time is 5-7 days and mass production is 18-22 days after confirmation, depending on quantity and complexity. Payment terms require full payment for samples; 30% deposit and balance before shipping for mass production (photos/details provided once ready).
